Privacy policy
Privacy Policy
This Privacy Policy describes how lebombagifts.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@lebombagifts.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
- Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor Shopify and relevant service providers such as payment processors and shipping carriers.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
- Purpose of collection: To provide customer support and address inquiries, troubleshooting, or order-related issues.
- Source of collection: Collected from you.
- Disclosure for a business purpose: None.
- Personal Information collected: Name, email address, order details, and communication logs related to the support request.
Cookie Policy
Our Site uses cookies to enhance user experience, analyze site traffic, and improve functionality. Users can manage cookie preferences through their browser settings. For more details, visit our dedicated Cookie Policy.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
Data Retention
We retain order information for seven (7) years for accounting and legal purposes. Customer support information is retained for twelve (12) months to resolve ongoing issues.
Data Security
We implement reasonable security measures, including SSL/TLS encryption, secure payment processing, and access controls, to protect your personal information from unauthorized access, use, or disclosure.
International Data Transfers
If you are located outside the United States, your information will be transferred and stored in the United States, where data protection laws may differ from those in your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
Legal Basis for Processing
Pursuant to GDPR, we process your personal information under the following legal bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with legal obligations;
- Protection of vital interests;
- Performance of a task carried out in the public interest;
- Legitimate interests that do not override your rights (e.g., fraud prevention, improving our services).
CCPA and CPRA Compliance
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- The right to know what personal data we collect and how it is used.
- The right to request deletion of your personal data.
- The right to opt out of the sale of personal information (we do not sell personal data).
- The right to correct inaccurate personal data.
- The right to limit use and disclosure of sensitive personal information.
To exercise your rights, contact us at info@lebombagifts.com.
SMS and Mobile Marketing Compliance
SMS Data Collection and Usage
We collect and use phone numbers provided during checkout or through opt-in forms for SMS communications. This includes order updates, promotional messages, and abandoned cart reminders.
SMS Abandoned Cart Tracking
Lebomba LLC's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
SMS Consent and Opt-Out
By providing your phone number, you consent to receive marketing and order-related SMS messages. Standard messaging rates may apply. You can opt out at any time by replying "STOP" to any message.
Third-Party Data Sharing
We do not share or sell SMS opt-in data and consent to non-affiliated third parties. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Location Tracking and Location-Based Services
If our services require location tracking, we will collect this data solely for the purpose of improving user experience, fraud prevention, and better service customization. Users will be explicitly informed before any location-based data collection occurs.
Consumer Rights
If you are a resident of the European Economic Area (EEA) or California, you have the right to:
- Access the Personal Information we hold about you.
- Request correction, deletion, or restriction of processing.
- Object to processing based on legitimate interests.
- Request data portability (provided in a structured, commonly used format such as CSV or JSON).
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at info@lebombagifts.com.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify users via email or a prominent notice on the Site.
Complaints
If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or the Federal Trade Commission (FTC) at https://consumer.ftc.gov/.
Last updated: 03/20/24