Frequently Asked Questions

📨 Shipping time is on average 3-5 days for orders from USA. However, as quoted by the mail carrier, It will largely depend on your location.

🧑‍🏭 All items are made to order. This means as soon as you place an order, we get to work!

📦 Please allow 2-3 business days to receive a tracking number.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

All orders are shipped from the USA. Due to COVID-19, some packages may experience some delays.

• USA - Within 2-10 business days
• Canada - Within 8-10 business days

Check your local mail carrier website for the latest updates on how COVID-19 is affecting deliveries.  

HOW LONG AFTER ORDERING WILL MY ITEM(S) BE SHIPPED?

Orders typically ship within 3-5 business days. It is usually less than 3 days during off-peak season but may be up to 10 days during peak times like Black Friday and Christmas. For Metal Products, please allow an additional 3-10 days for processing.

WHICH CARRIER DO YOU USE?

All items are currently shipped with OSM, FedEx, UPS & USPS. 

If you have any more questions or concerns, please send an email to info@LebombaGifts.com